From dc0983875f9cdeb34db83a40309272952c3f9bd9 Mon Sep 17 00:00:00 2001 From: junaid-zaidi-intercom Date: Tue, 7 Apr 2026 12:50:03 +0100 Subject: [PATCH] Add ticket_state_id to convert conversation to ticket request schema The public API convert endpoint now accepts an optional ticket_state_id parameter to set the initial ticket state during conversion, matching the existing update ticket endpoint pattern. Co-Authored-By: Claude Opus 4.6 (1M context) --- descriptions/0/api.intercom.io.yaml | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 60b589b..6f8f86a 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -21639,6 +21639,10 @@ components: description: The ID of the type of ticket you want to convert the conversation to example: '1234' + ticket_state_id: + type: string + description: The ID of the ticket state associated with the ticket type. + example: '123' attributes: "$ref": "#/components/schemas/ticket_request_custom_attributes" required: